Jacob Rich
Community Director at Customer Support & Success Executive Brain Trust
Los Angeles, California, United States
Summary
👤
Senior🎓
Top SchoolJacob Rich is a Community Director and machine learning leader with a decade of experience applying computer vision and AI to real-world products, from mobile AR and advertising analytics to enterprise customer support automation. As Director of Machine Learning at Y Meadows he builds systems that triage, enrich, route, and resolve support requests autonomously, freeing agents for higher-value interactions, and he also convenes a 700+ member CS Executive Brain Trust to exchange best practices. His background includes AI engineering at Apple and research-driven roles developing 3D pose estimation, semantic segmentation, and action recognition, grounded in an MS from NYU Courant and a BS in Mathematics. He combines rigorous research skills with product-focused deployment experience, uniquely positioning him to translate ML prototypes into operational, customer-facing solutions.
10 years of coding experience
7 years of employment as a software developer
Master of Science (M.S.) Scientific Computing, Master of Science (M.S.) Scientific Computing at New York University Courant Institute of Mathematical SciencesUMBC
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (50)
python10
data-science10
machine-learning10
ml10
deep-learning10
tensorflow10
deep-neural-networks10
neural-network10
named-entity-recognition9
language-processing9
text-classification9
cython9
turkish9
nlp9
corenlp8
Programming languages (4)
Github contributions (5)
jricheimer/keras-metric-learning
Feb 2018 - Apr 2019
Contributions:12 commits, 11 pushes, 1 branch in 1 year 2 months
octiapp/KerasPersonLab
May 2018 - Mar 2019
Contributions:14 commits, 12 pushes, 2 branches in 10 months
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