Summary
Jacob Richardson is a Senior Software Engineer and certified Scrum Master with four years of professional experience building reliable web applications and test automation at NICE CXone. He brings a full-stack toolkit—TypeScript/React, Node/Express, Python/Flask, SQL/PostgreSQL—and production skills in Playwright, Docker, and CI workflows to deliver quality releases. Jacob pairs hands-on coding with team leadership, facilitating Agile ceremonies and improving delivery while contributing to test suites with Playwright, Jest, and Cypress. A graduate of App Academy with earlier technical roots supporting BYU labs, he combines practical troubleshooting experience (hardware, media conversions) with a background in C++ and game cloning in Python. Colleagues describe him as a pragmatic engineer who enjoys turning messy requirements into maintainable systems and automating away repetitive work.
4 years of coding experience
Bachelor's degree, Wildlife and Wildlands Science and Management, Bachelor's degree, Wildlife and Wildlands Science and Management at Brigham Young University
Software Engineer, Software Engineer at App Academy
English, Spanish