Jacob Tyo
Systems Development Engineer II at Amazon Leo
Kenmore, Washington, United States
Summary
👤
Senior🎓
Top SchoolJacob Tyo is a Systems Development Engineer II with a decade of experience building backend systems, automation, and observability for large-scale platforms. He architects high-throughput APIs and resilient microservices in Python and Java while automating delivery with Jenkins, GitHub Actions, and Terraform to minimize toil and accelerate releases. Comfortable across AWS, GCP, and Azure, he runs containerized workloads on EKS/GKE and continuously tunes cloud costs alongside robust monitoring stacks like Prometheus, Grafana, ELK, and Datadog. He champions immutable infrastructure, blameless post-mortems, and cross-functional SLAs to align engineering, SRE, and product teams. Having progressed through roles at Redapt, Salesforce, Zendesk, and now Amazon Leo, he blends hands-on delivery with a focus on developer experience and measurable reliability improvements. Based in Kenmore, WA, he’s passionate about turning complexity into elegant automated solutions that let teams move fast without breaking things.
10 years of coding experience
9 years of employment as a software developer
Computer Science - Software Engineering, Computer Science - Software Engineering at Western Oregon University
English
Stackoverflow
2,063reputation
204kreached
7answers
27questions
Github Skills (20)
electron10
github-desktop10
osticket9
typescript9
github8
git8
prestashop7
php7
shell6
chef-infra6
iphone6
ruby6
java6
unix6
dsl6
Programming languages (2)
Github contributions (5)
jaketyo/osticket-logger
Sep 2016 - Oct 2016
Contributions:2 releases, 38 commits, 22 PRs in 7 days
jaketyo/osticket-slacker
Oct 2016 - Oct 2016
Contributions:1 release, 8 PRs, 10 pushes in 17 days
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