Summary
Jacob Worrell is a product leader with over a decade of experience modernizing user-centered digital services, most recently driving claims modernization at the Department of Veterans Affairs. He has a track record of shipping high-impact features—such as a document download capability supporting 500,000+ transactions per month—and translating product analytics into persuasive narratives that influence leadership and funding. Comfortable in ambiguous, constrained environments, he builds cross-functional alignment, instills analytics and prioritization best practices, and mentors emerging PMs. A former Army team leader turned nonprofit and agency product executive, he combines mission-driven empathy with operational rigor to deliver durable, trust-building products for real people.
10 years of coding experience
13 years of employment as a software developer
Bachelor of Arts (B.A.), Economics, Philosophy, Bachelor of Arts (B.A.), Economics, Philosophy at Amherst College
English