Jacqueline Nelson
Integration Support Engineer
New Orleans, Louisiana, United States
Summary
👤
Senior🎓
Top SchoolJacqueline Nelson is an Integration Support Engineer with 12 years of technical experience bridging software development, customer-facing support, and systems integration from New Orleans. She currently enables smooth Recurly integrations and previously diagnosed complex platform and custom-code interactions at ServiceNow, combining hands-on debugging with clear customer communication. Her background spans full lifecycle application development—React.js feature work, deployment automation, database migrations—and earlier engineering roles in aerospace and naval systems, giving her a strong systems-thinking approach. Jacqueline thrives on continual learning and has repeatedly retooled processes (e.g., migrating version control and automating deployments) to improve team velocity. Comfortable both on calls with customers and in code, she translates real-world problems into practical workarounds and long-term fixes. Collected international experience, including teaching and study abroad, adds cross-cultural communication skills that complement her technical breadth.
12 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.S.), Mechanical Engineering, Bachelor of Science (B.S.), Mechanical Engineering at Tulane UniversityDoshisha UniversityKorean Language and Literature, Korean Language and Literature at Yonsei University
Korean, Spanish
Github Skills (23)
editor8
typescript8
visual-studio-code8
electron8
microsoft7
laravel-package7
recurly7
csv7
php6
laravel6
ssh5
excel4
docker3
converter3
mvc3
Programming languages (6)
Github contributions (5)
barcampnola/barcampnola.github.io
May 2016 - Jul 2016
barcampnola.github.io
Contributions:71 commits, 6 PRs, 69 pushes in 1 month
SpaceOtterInSpace/spaceotterinspace.github.io
Aug 2015 - Jun 2019
Contributions:2 PRs, 28 pushes, 2 branches in 3 years 10 months
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