Summary
Jacques Tunnicliffe is a smart technology leader with 13 years’ experience driving operational excellence and large-scale rollouts of low-carbon solutions, currently leading the Smart Technology Specialist team at Octopus Energy Services. He combines hands-on field operations and logistics experience—managing fleets of 150+ engineers and complex dispatch systems at Johnson Controls—with a knack for coaching, process design and workforce analytics to improve KPIs, SLAs and employee wellbeing. At Octopus he bridges product, design and engineering to deliver customer-first sustainable tech, contributing to an award-winning service culture. His background in retail operations and events management adds commercial instincts and creative problem-solving to technical rollouts, while his role as an internal “Oracle Champion” and trainer highlights an aptitude for driving adoption of new systems. Based in Stevenage, Jacques blends people leadership, data-driven decision-making and change management to scale impactful low-carbon programs.
13 years of coding experience
3 years of employment as a software developer
Bachelor of Arts - BA, Bachelor of Arts - BA at University of Central Lancashire