Jacques W

Professional Services Support Engineer at FalconStor Software

Flemish Brabant, Belgium
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Summary

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Senior
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Top School
Jacques W is a senior Professional Services Support Engineer with roughly four decades of hands-on IT experience, specializing in enterprise storage, virtualization, backup and software-defined storage across EMEA. He has led on-site and remote implementations, migrations and high-severity incident resolutions for disk, tape, SAN/NAS and VTL solutions at tier‑one vendors and major accounts. Comfortable across Linux/Unix, Windows, iSeries and mainframe environments, he combines deep technical troubleshooting with project planning, PoC delivery and customer training. Multilingual fluency in Dutch, English, French and German (with basic Spanish) enables seamless international collaboration and fieldwork. Known for a meticulous, customer‑oriented approach and calm performance under pressure, he still prefers rolling up his sleeves on-site to close complex cases. Outside of formal roles he invites community support through his GitHub presence, reflecting a practitioner’s willingness to share time and expertise.
code10 years of coding experience
job17 years of employment as a software developer
bookMSc - Industrial Engineer Electronics, Electrical, Electronics and Communications Engineering, MSc, MSc - Industrial Engineer Electronics, Electrical, Electronics and Communications Engineering, MSc at KIH Groep T Leuven
languagesEnglish, Dutch, French, German, Spanish
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Github Skills (17)

remote-command10
file-transfer8
ssh8
mtp8
node-red7
react6
nodejs6
macos5
timezone5
android5
javascript4
electron4
html4
3d-printer3
js3

Programming languages (3)

C++JavaScriptHTML

Github contributions (5)

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Contributions:16 pushes, 1 branch, 2 comments in 4 years 11 months
Jacques44/node-red-biglib

Apr 2016 - Feb 2021

Contributions:37 commits, 36 pushes, 1 branch in 4 years 11 months
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