Jagadesh Ram
Epic Analyst at Deloitte
Chennai, Tamil Nadu, India
Summary
👤
Senior🎓
Top SchoolJagadesh Ram is an Epic Analyst and healthcare IT specialist with 10 years of experience bridging clinical workflows and customer-facing technical support. Currently at Deloitte, he brings hands-on Epic Ambulatory service desk expertise—resolving tickets, optimizing performance, and ensuring reliable clinician experiences. His background as a frontend web developer at Syncfusion gives him strong UI and TypeScript/Angular/React instincts, enabling him to translate user needs into pragmatic technical fixes. Earlier roles delivering high-quality international technical support honed his communication, empathy, and 95% first-call resolution discipline. Trained in UX design and computer science, he combines usability sensibility with operational rigor to improve both interfaces and support processes. Based in Chennai, he is also passionate about cross-platform mobile and web app development, which informs a practical, user-centered approach to healthcare IT problems.
10 years of coding experience
2 years of employment as a software developer
AISSCE, Computer science, AISSCE, Computer science at DAV BHEL School - IndiaGoogle UX Design Specialization, Google UX Design Specialization at Google Creative CampusBachelor of Engineering - BE, Computer Science, Bachelor of Engineering - BE, Computer Science at Sri Chandrasekharendra Saraswathi Vishwa Mahavidyalaya, Kancheepuram
Github Skills (44)
python10
data-science10
machine-learning10
deep-learning10
tensorflow10
neural-network10
ml9
deep-neural-networks9
addon9
svgr8
napi8
plugin8
gyp8
nodejs8
node-gyp8
Programming languages (5)
Github contributions (5)
Jagadesh-Ram/ExtremelyUsefulProgrammingThreads
Sep 2020 - May 2021
A collection of great useful links that helps me in everyday programming
Contributions:6 pushes in 8 months
everydaygreatlinks
Jakejaga5/BirthdayCardApp
Jan 2017 - Feb 2019
Contributions:1 branch, 1 comment in 2 years
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