Customer Success Manager at Omikron Systemhaus GmbH & Co. KG
Alsdorf, Rhineland-Palatinate, Germany
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Summary
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Senior
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Top School
Jahn Schlosser is a Customer Success Manager and team lead with 11 years of experience bridging banking, project management, and UX-driven web processes to deliver client-focused digital banking solutions. He has a strong background in banking product management and reporting from roles at UBS and consulting engagements with PwC and Zürcher Kantonalbank, and he now leads customer success for bank clients at Omikron. Trained in economics at Heidelberg and in human–computer interaction via Stanford MOOCs, he blends quantitative rigor with user-centered design to streamline electronic banking workflows. Jahn also brings entrepreneurial experience from founding and selling his own accounting solutions firm, giving him practical insight into product lifecycle and client needs. Colleagues describe him as a collaborative leader who turns complex regulatory and operational requirements into intuitive, measurable outcomes.
11 years of coding experience
5 years of employment as a software developer
Exchange Program Business Administration and Management General, Exchange Program Business Administration and Management General at University of Deusto
Master Economics, Master Economics at Heidelberg University
MOOC Human Computer Interaction, MOOC Human Computer Interaction at Stanford University
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