Summary
Jaime Mickelson is a customer-focused technology leader with over a decade of experience building and scaling global professional services organizations for enterprise software companies. Currently Director of Professional Services at Chainguard, he has led go-to-market and delivery efforts at Snyk, Apollo GraphQL, and Puppet, managing global P&Ls and consistently hitting services KPIs. Jaime blends technical roots in automation and cloud (Intel, OpenStack, infrastructure automation) with strategic product and GTM acumen to translate complex technical needs into pragmatic, value-driven service offerings. He’s known for creating high-performing, empowered teams and for designing partner and subcontractor ecosystems that accelerate customer time-to-value. Comfortable engaging with C-suite stakeholders, he also brings hands-on engineering credibility from earlier roles developing large-scale compliance and automation solutions. A pragmatic innovator, Jaime often surfaces new service products and delivery models that turn technical best practices into measurable business outcomes.
9 years of coding experience
13 years of employment as a software developer
Bachelor of Arts (B.A.) Political Science and Criminal Justice, Bachelor of Arts (B.A.) Political Science and Criminal Justice at Temple University
Bachelor of Science (B.S.) Computer Science, Bachelor of Science (B.S.) Computer Science at Arcadia University