Jake Cohen
Senior Product Manager at PagerDuty
Santa Barbara, California, United States
Summary
🤩
Rockstar🎓
Top SchoolJake Cohen is a Senior Product Manager based in Santa Barbara with a decade of experience in B2B SaaS and six years in product-focused roles, currently leading product at PagerDuty. He blends technical enablement, solutions consulting, and product marketing expertise from roles at LogicMonitor into pragmatic product strategy for observability and incident response. Comfortable in hands-on technical contexts, Jake has built integrations and tooling using AWS, Python, SQL and has authored and organized technical documentation for the popular Rundeck docs repository. He excels at translating complex operational workflows into clear go-to-market positioning and enablement content that empowers sales and customer teams. A former customer-success engineer and sales engineer, he brings a customer-first lens to product decisions and a track record of reducing time-to-resolution for enterprise IT teams. Outside work he has led community organizations (UCSB Cycling president), signaling strong cross-functional leadership and event-driven program management.
6 years of coding experience
4 years of employment as a software developer
Bachelor of Science (BS), Physics, Bachelor of Science (BS), Physics at UC Santa Barbara
Github Skills (8)
markdown10
content-management-system10
markdown-it10
content-management10
vue10
vue-jsx10
documentation10
self-organization10
Programming languages (8)
Github contributions (5)
rundeck/docs
Oct 2021 - Jan 2023
Rundeck documentation
Role in this project:
Technical Writer
Technical WriterContributions:92 reviews, 151 commits, 142 PRs in 1 year 3 months
Contributions summary:Jake primarily contributed to the Rundeck documentation repository. Their work involved updating sidebar menus, navbar menus, and laying out new pages for the Automated Diagnostics solution guide. The contributions showcase a focus on content organization, structuring examples, and enhancing the accessibility of information within the documentation. The user also introduced new documentation pages and refined existing ones.
rundeck
rundeckpro/automated-diagnostics-project
Jun 2022 - Feb 2025
Prebuilt Automated Runbooks for AWS
Contributions:6 releases, 10 reviews, 14 PRs in 2 years 8 months
aws-lambdarunbooksprebuiltaws
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