Summary
Jake Crystal is a mid-level systems manager with a decade of hands-on IT experience, currently overseeing hybrid infrastructure and operations for ARRL, The National Association for Amateur Radio. He moved up through roles in field services and systems administration, bringing practical troubleshooting skills from technical technician positions to strategic systems management. Based in Vero Beach, Florida, Jake has a track record of supporting educational and commercial environments, including college IT and precision equipment firms, which honed his ability to balance user-facing support with backend stability. Known for steady, operational focus rather than flashy headlines, he excels at making legacy systems reliable while integrating modern infrastructure practices.
10 years of coding experience
4 years of employment as a software developer
Naugatuck High School
general studies, general studies at Naugatuck Valley Community College