Summary
Jake Downs is a Principal Program Manager with 11 years of cross-functional experience driving operational efficiency, product health, and payments programs within Amazon’s DSP organization. He blends a strong supply-chain and finance background with MBA-trained leadership from Notre Dame to translate complex technical and business requirements into reliable, customer-focused implementations. Known for asking lots of questions and building lasting relationships, Jake has repeatedly moved between finance, channel management, and services to scale programs and mentor teams. He led process improvements early in his career (a Six Sigma Green Belt project that halved implementation timelines) and now focuses on enabling network health and payments resilience at scale. Based in Nashville and open to remote work, he brings a practical mix of program discipline, client empathy, and a continual hunger to learn.
11 years of coding experience
1 year of employment as a software developer
Master of Business Administration - MBA, Business Leadership // Consulting, Cum Laude, Master of Business Administration - MBA, Business Leadership // Consulting, Cum Laude at University of Notre Dame - Mendoza College of Business
Bachelor of Science; Bachelor of Science, Supply Chain Management; Finance, Cum Laude, Bachelor of Science; Bachelor of Science, Supply Chain Management; Finance, Cum Laude at Arizona State University