Jake Houser
Senior Site Reliability Engineer at Zapier
Renton, Washington, United States
Summary
👤
Senior🎓
Top SchoolJake Houser is a Senior Site Reliability Engineer with a decade of experience who blends a bioinformatics background with pragmatic cloud and DevOps expertise to build reliable, scalable systems. He has led migrations and observability initiatives across AWS, implemented IaC and containerization practices, and shaped SRE culture at companies from Guardant Health to Zapier. Comfortable across the stack, he has hands-on experience improving backend robustness and security—evidenced by contributions fixing IMAP, tracker, and activity-feed issues in the open-source X2CRM project. Jake is passionate about bridging developer-user communication, mentoring teams, and applying scientific rigor—using modeling and statistical thinking—to operational problem solving.
10 years of coding experience
11 years of employment as a software developer
Molecular Biology Computer Science, Molecular Biology Computer Science at University of Puget SoundUniversity of California Santa CruzCabrillo College
English
Github Skills (8)
php10
back-end-development10
mysql9
web-application9
crm9
e-mail8
emailjs8
integrations8
Programming languages (1)
Github contributions (2)
X2Engine/X2CRM
Apr 2016 - Oct 2016
X2CRM Open Source CRM - PHP
Role in this project:
Back-end Developer
Back-end DeveloperContributions:385 commits, 48 PRs, 268 pushes in 5 months
Contributions summary:Jake primarily contributed to bug fixes and minor feature additions for the X2CRM application. The commits include fixing IMAP quota errors, addressing issues with the web tracker, and resolving problems with the activity feed. These changes involved modifications to the email inbox handling, marketing features, and the core application components suggesting a focus on back-end functionality.
crmphp
X2Engine/X2DeveloperTools
May 2016 - May 2016
Contributions:25 commits, 8 pushes, 1 branch in 9 days
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