Summary
Jake Kitchener is a seasoned cloud and systems engineering leader with 12+ years driving large-scale platform and DevOps transformations across IBM, Fidelity, and Airbnb. He architects and delivers highly available, compliant cloud-native platforms—having scaled IBM’s Kubernetes service to 25,000+ clusters and led Fidelity’s API and cloud platform growth while owning 99.95% SLAs. Jake blends hands-on technical design (containers, service mesh, serverless, GraphQL) with organizational scaling, growing teams by hundreds and building innersource communities. He’s a coauthor of books on enterprise Kubernetes and OpenShift, signaling deep practical expertise in hybrid-cloud operations. Based in Raleigh, he’s obsessed with pipeline, culture, and team organization—aiming to realize what he calls “cloud platform nirvana.” A not-obvious strength: he pairs strict compliance and security oversight with developer experience improvements to make enterprise platforms both safe and delightful to use.
12 years of coding experience
19 years of employment as a software developer
Bachelor of Science (B.S.) Mathematics and Computer Science, Bachelor of Science (B.S.) Mathematics and Computer Science at University of North Carolina at Chapel Hill