Jake Ladera is an operations-driven leader with 8 years of experience optimizing retail and product operations across high-volume flagship environments from Hawaii to New York City. As Assistant Store Manager of Product Operations at Old Navy Times Square, he oversees ticketing, shipment processing, workforce planning, compliance, and performance reporting to keep complex back-office systems running smoothly. His background at Sephora and hands-on technical capstone work—where he led a dev team to build an Azure-hosted admin console and drastically sped up a Python batch job—give him a rare blend of operational rigor and technical fluency. He excels at translating stakeholder needs into repeatable processes, coordinating cross-functional partners, and using data to drive productivity improvements. Known for meticulous record-keeping and pragmatic problem-solving, he brings diligence, intuition, and heart to support roles that enable frontline success. Jake’s ability to move between spreadsheets and cloud deployments makes him particularly effective at modernizing operational workflows behind the scenes.
8 years of coding experience
1 year of employment as a software developer
Master of Science - MS, Computer Science, 3.967, Master of Science - MS, Computer Science, 3.967 at Seattle University
Contributions:3 PRs, 108 pushes, 7 branches in 1 year 8 months
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