Summary
Jake Utley is an engineering manager in Seattle with a decade of experience building developer-focused tools and platform services. He has progressed through technical and leadership roles at Hiya since 2016, moving from software engineer to staff engineer and now managing engineering teams. Jake specializes in cloud-native operations and observability, with hands-on experience running Kubernetes, Kafka, Prometheus, Argo CD, and OPA to make deployments scalable, resilient, and measurable. He combines deep operational know-how with a developer-first mindset, prioritizing internal DX and automation to accelerate teams. Early experience as a university TA and systems assistant underpins his strengths in mentorship and documentation. Based in Seattle and grounded in a Computer Science degree from the University of Washington, he excels at translating complex infrastructure into practical developer workflows.
10 years of coding experience
10 years of employment as a software developer
Bachelor of Science (B.S.) Computer Science, Bachelor of Science (B.S.) Computer Science at University of Washington