Summary
Jakob Etzel is a Vienna-based VP of Customer Success with a decade of experience turning mathematical software and data-driven algorithms into practical cost and carbon management solutions for manufacturing. As co-founder of Mantigma and an early founder at IntraBase, he blends hands-on product development with strategic customer leadership to scale industry-focused SaaS. His background spans technical mathematics, applied computer science, and international negotiation, enabling him to bridge complex quantitative models with real-world business needs. Passionate about finance, energy and European affairs, Jakob brings a systems-thinking approach and a knack for translating technical complexity into actionable outcomes for clients. Notably, his career combines startup entrepreneurship, corporate project coordination and even military discipline, reflecting a versatile leadership style grounded in analytic rigor.
10 years of coding experience
5 years of employment as a software developer
Certificates, Business Law, Certificates, Business Law at LIMAK Austrian Business School
(not completed), Technical Mathematics, (not completed), Technical Mathematics at TU Wien
Summer School on Ukrainian Language and Culture, Summer School on Ukrainian Language and Culture at Ukrainian Catholic University
Igor Sikorsky Kyiv Polytechnic Institute
Summer School on International Business Negotiation, Summer School on International Business Negotiation at Central European University
Summer School on Geopolitical Scenario Planning, Summer School on Geopolitical Scenario Planning at Universiteit Maastricht
Certificate, International Business Negotiation, Certificate, International Business Negotiation at Mitchell Hamline School of Law
Political Education, Political Education at Danube University Krems
German, English, French, Ukrainian