Summary
Jakub Nowak is a Staff Engineer based in Krakow with 11 years of experience designing and scaling reliable distributed systems and developer platforms. He has a strong track record of turning high-latency, brittle systems into resilient, performant services—examples include cutting ETL sync runtimes from 20+ to ~8 hours, reducing application p95 latency sixfold, and halving incident rates on core features. Jakub blends hands-on engineering with strategic leadership, having defined platform verticals and bootstrapped teams to support growth from ~100 to ~2,500 accounts. He emphasizes developer experience and measurable productivity improvements, driving CI/CD reductions, online DB migrations with zero downtime, and department NPS gains from 6 to 51. With a theoretical computer science master’s from Jagiellonian University and experience across Google, Facebook, Zendesk, and Superside, he pairs rigorous technical foundations with practical system-level optimizations. Colleagues know him for principled transparency and a knack for turning operational pain into scalable, observable solutions.
11 years of coding experience
7 years of employment as a software developer
Master's degree Theoretical Computer Science, Master's degree Theoretical Computer Science at Jagiellonian University
Polish, English, German