Jakub Struś is an Engineering Manager at Zendesk with a decade of experience evolving teams and delivery practices from hands-on Ruby development and test automation to leadership. He specializes in cultivating curiosity and autonomy in motivated teams, pairing a developer’s attention to quality with a QA mindset that emphasizes resilient test automation. Progressing from QA and Ruby engineer roles at Base CRM through team lead to engineering manager, he drives projects that double as growth opportunities for engineers and deliver measurable customer value. Based in Krakow with a background in economics and IT, he brings a pragmatic blend of product-aware engineering and process improvement. Colleagues describe him as a coach who turns quality into an organizational habit rather than a gate, quietly boosting team capability while maintaining delivery velocity.
10 years of coding experience
13 years of employment as a software developer
Master, Economics, Information technology, Master, Economics, Information technology at Uniwersytet Ekonomiczny w Krakowie
Contributions:1 release, 4 commits, 3 PRs in 2 years 9 months
api-clientapipython
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