James Aird
Technical Support Analyst at Acturis Limited
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolJames Aird is a Technical Support Analyst with a first-class Mathematics BSc from Warwick and eight years' experience applying analytical rigor to SaaS platforms and bespoke client systems. He specialises in data extraction, SQL and VB debugging, and translating technical issues into clear reports and fixes while liaising between clients and development teams. Comfortable with Python and advanced Excel, he combines mathematical deduction with practical support processes to improve platform reliability and client outcomes. A former karate instructor and tutor, he brings disciplined teaching experience and customer-focused communication to high-pressure support roles. Based in South London, he balances technical problem-solving with interests in outdoor pursuits and PADI-certified diving, reflecting a pragmatic curiosity beyond the desk.
8 years of coding experience
Bachelor's degree, Mathematics, Bachelor's degree, Mathematics at University of WarwickA Levels - Maths A*, Further Maths A*, Physics A*, A Levels - Maths A*, Further Maths A*, Physics A* at Langley Park School for Boys
Github Skills (7)
synthetic8
broadband8
spectra8
stellar6
idl6
synthesis5
fits4
Programming languages (1)
Github contributions (4)
jamesaird/FAST
Sep 2017 - Aug 2019
Fitting and Assessment of Synthetic Templates - an IDL-based code that fits stellar population synthesis templates to broadband photometry and/or spectra.
Contributions:13 commits, 1 PR, 23 pushes in 1 year 11 months
photometrypopulation-synthesissynthesisfittingstellar
jamesaird/FAST-libraries
Nov 2024 - Nov 2024
Contributions:3 pushes, 1 branch in 1 day
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