Summary
James B is a versatile operations and client-facing technologist with 11 years of professional experience and over 20 years of cross-functional expertise spanning project management, data analysis, payroll and HR, finance, and customer solutions. Currently a Cast Member at The Walt Disney Company and formerly a Client Solutions Specialist for enterprise ticketing, he excels at configuring complex systems, writing clear technical documentation, and coordinating multi-team releases to drive measurable efficiency gains. He pairs hands-on IT support and POS experience with financial rigor from roles in accounting and CFO duties, enabling him to bridge business needs and technical execution. As publisher/editor of a long-running website, he also creates and markets content across social platforms, showing a blend of technical, creative, and customer-focused skills. Known for meticulous technical writing and process documentation, he consistently improves operational workflows and client satisfaction. Based in Greater Orlando, he brings an uncommon mix of theme-park operations insight and enterprise software implementation experience.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Arts (B.A.), Business Administration, Management and Operations, Bachelor of Arts (B.A.), Business Administration, Management and Operations at Marymount Manhattan College
Bachelor of Fine Arts (B.F.A.), Creative Writing, Bachelor of Fine Arts (B.F.A.), Creative Writing at Full Sail University
English