Head Of Salesforce & Contact Centres ANZ at Cognizant
Australia
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Summary
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Senior
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Top School
James Bell is a seasoned Salesforce and contact centre leader with a decade of experience driving transformation across ANZ and EMEA for firms including Cognizant, PwC and 4C. He specialises in turning customer-centric strategy into scalable Salesforce deployments and contact centre platforms, blending consultancy, delivery leadership and hands-on professional services. James has progressed from delivery consultant to head of region, evidencing a rare combination of technical depth and commercial leadership across large program portfolios. Based in Australia with a background in human geography, he brings a people-first perspective to designing customer experiences and complex change programs. Outside of work he has an international outlook—having worked across Europe, the UK and the Asia-Pacific—which helps him bridge global best-practice with local market delivery.
10 years of coding experience
6 years of employment as a software developer
International Baccaleureate Diploma, International Baccaleureate Diploma at Sevenoaks School, Kent, UK
Bachelor of Arts (Hons), Human Geography, Bachelor of Arts (Hons), Human Geography at University of Exeter
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James Bell - Head Of Salesforce & Contact Centres ANZ at Cognizant