James Bowen is a systems-focused quality and patient safety specialist with 11 years of international healthcare experience spanning clinical practice, risk management, education, and consultancy. He blends frontline paramedic insight with program-level delivery—having led JCI accreditation efforts, ISO 31000-based risk programs, and clinical audit and reporting system implementations that measurably reduced incidents and billing rejections. Equally comfortable translating between clinicians, administrators and technical teams, he designs process-driven improvements, audit tools and dashboards that turn data into operational change. As an educator and trainer he shifts learning from lectures to scenario-based practice to boost competence and uptake, and his contracting work extends his impact into remote mining, energy and government settings. Based in Richmond Hill, Ontario, he brings a questioning, investigative mindset and hands-on clinical credibility to sustainable quality and safety improvements.
11 years of coding experience
7 years of employment as a software developer
Postgraduate Certificate: Learning and Teaching in Higher Education, Postgraduate Certificate: Learning and Teaching in Higher Education at University of Hertfordshire
Master of Technology (MTech): Emergency Medical Care, Health Systems Research, Master of Technology (MTech): Emergency Medical Care, Health Systems Research at Durban University of Technology
University of Johannesburg
International Diploma in Risk Management, Operational Risk Management, International Diploma in Risk Management, Operational Risk Management at Institute of Risk Management
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James Bowen - Quality And Patient Safety Specialist