Summary
James Carruthers is a service designer with 11 years’ experience crafting cohesive products and end-to-end services across public and private sectors, currently shaping service design at the Financial Conduct Authority in London. He blends user-centered and lean UX practices with business strategy, risk and cost analysis to deliver cross-platform experiences from mobile to physical touchpoints. James has led multidisciplinary teams for organisations including DIT, Lloyds, Visa and Fjord, and brings hands-on craft from founding Nobots—designing and engineering modular synthesiser hardware and embedded software. Comfortable moving between interaction, visual and kinetic design, he pairs storytelling animation with data visualisation to make complex systems feel intuitive. Pragmatic and curious, he excels at aligning product, brand and organisational processes to create coherent, testable services that scale.
11 years of coding experience
10 years of employment as a software developer
Moving Image Design BA, Moving Image Design BA at Ravensbourne University London