James Carthew is a lifecycle engineer and seasoned network/UC specialist with nearly two decades of Linux/Unix experience and nine years in hands-on professional roles delivering voice, collaboration and infrastructure projects across Australia. He has deep expertise in Cisco Unified Communications (Call Manager, Unity Connection, CUBE, Jabber, Expressway, UCS) as well as Asterisk, SIP/VoIP, Microsoft Teams, Genesys and 3CX, and has led large-scale store and enterprise rollouts including a 250-store Call Manager upgrade program. Comfortable across Linux desktop, Windows Server, VMware ESXi and LDAP/Samba administration, he combines project scoping, pre-sales engineering and implementation with on-the-ground systems administration. Known for meticulous BAU processes, he has personally organised bulk administration imports and field migrations at scale, demonstrating both executional rigour and practical troubleshooting. Based in Melbourne, he pairs formal TAFE training in network management/security with a pragmatic, operations-first mindset that keeps multi-vendor UC estates reliable and auditable.
9 years of coding experience
10 years of employment as a software developer
Certificate IV Network Management, Network Administration, Network Security, Certificate IV Network Management, Network Administration, Network Security at TAFE SA
Contributions:7 pushes, 1 branch in 3 years 11 months
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James Carthew - Lifecycle Engineer at Peak Insight