Important Business Service Manager - Operational Resilience
Dacorum, England, United Kingdom
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Summary
👤
Senior
🎓
Top School
James Collings is an experienced Operational Resilience and Capacity Management leader with over 30 years in IT and 13+ years focused on enterprise-level roles within banking and financial services. He combines deep technical knowledge (UNIX, performance engineering, capacity modelling) with strong stakeholder and programme leadership, having led cross-functional teams and resilience planning at organisations like London Metal Exchange, Deutsche Bank and Nationwide. James specialises in predictive scenario modelling to translate business demand into actionable infrastructure and architectural remediation, and has a track record of introducing efficiency and best-practice processes across multi-platform estates. An accomplished mentor and board-level operator, he has also driven procurement, tool selection and Agile delivery for capacity tooling and resilience programmes. Not obvious from the title: he has repeatedly bridged commercial, political and technical domains—chairing global capacity reviews, engaging with ministers as an industry director, and saving substantial operational costs through rightsizing and process redesign.
13 years of coding experience
20 years of employment as a software developer
BSc Computer Science, BSc Computer Science at University of Reading
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Contributions:15 releases, 4 PRs, 21 pushes in 3 years 6 months
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James Collings - Important Business Service Manager - Operational Resilience