Summary
James Daniel is a Business Systems Analyst with a decade of experience translating complex insurance domain needs into practical, tech-enabled solutions. Based in Oak Ridge, Tennessee, he pairs strong analytical and T-SQL skills with hands-on application support experience across high-availability systems, testing, and stakeholder-facing documentation. At Vital Services he advanced from Application Support Technician to Business Systems Analyst, driving process improvements, requirements gathering, and implementation oversight for enterprise applications. Known for turning messy data into clear functional specifications, he thrives in fast-paced, cross-functional environments and presents confidently to senior leadership. Outside work he channels the same strategic, social mindset into tabletop and backyard games, reflecting a collaborative approach to problem solving that helps align teams and users around better outcomes.
10 years of coding experience
Full Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at freeCodeCamp