Summary
James Dyer is a seasoned operations leader with 14 years of experience driving franchise performance, training, and multi-site openings across the restaurant and hospitality sectors. Currently Director of Operations at Kahala Brands after nearly a decade as a Regional Director, he partners with franchisees on finance, construction, inventory, and customer experience to scale consistent operations. Known for a calm, loyal, and resourceful leadership style, he also served as a Boy Scouts District Executive and camp director, where he managed large budgets, volunteer networks, and complex event logistics. His early front-line retail and management roles at Cold Stone Creamery inform a hands-on approach to crew development and marketing-driven growth. Holding a Master of Social Science in social change and political science and a Cum Laude degree in International Relations from Utah State University, he brings strategic thinking and community-focused problem solving to operational execution. Based in the Salt Lake City area, he combines franchise systems expertise with a knack for training program design and resilient, pragmatic decision-making.
14 years of coding experience
17 years of employment as a software developer
Master of Social Science, social change and development, and political science, Master of Social Science, social change and development, and political science at Utah State University