Summary
James England is an aspiring IT support professional with 11 years of hands-on customer service and configuration experience, currently completing an Associate's in Computer and Information Sciences and holding CompTIA A+ certification. He pairs a longtime passion for computers—coding simple games in QBasic at age nine—with practical troubleshooting skills honed at RadioShack and GL Solutions. Known for strong interpersonal skills and multiple employee-of-the-month recognitions, he translates customer needs into clear technical resolutions. Now based in Bend, Oregon, James is actively working toward Network+ and Security+ to expand into networking and security support. Comfortable in fast-paced, customer-facing roles such as his current delivery position at Grubhub, he brings reliability, empathy, and a quick-learning mindset to IT teams. An early tinkerer who values clear communication, he’s especially effective bridging technical guidance with accessible customer service.
11 years of coding experience
3 years of employment as a software developer
Associate's degree, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, Associate's degree, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES at Central Oregon Community College