James Evans is an Associate Site Reliability Engineer based in Bangor with nine years of hands-on experience managing Linux systems and ensuring production reliability. He has progressed from IT roles and management in Botswana to support and engineering positions at BroadSoft, Cisco, Digital Reasoning, Agio, and now Proofpoint, bringing a pragmatic blend of customer-facing troubleshooting and SRE practices. Strong Ubuntu and Linux administration skills underpin his work, and he excels at translating complex incidents into repeatable operational improvements. Colleagues rely on him for steady incident response and for bridging the gap between support teams and engineering. His background running IT operations in diverse environments gives him a practical, systems-first perspective that helps prioritize reliability trade-offs in cloud and enterprise contexts.
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