James Fong is an Infrastructure Support Engineer with 13 years' experience designing, hardening and operating mission-critical IT systems across shipbuilding, government and enterprise environments in Singapore. He brings deep hands-on expertise in VMware vSphere, Windows Server, RHEL, EMC SAN and Oracle PeopleSoft administration, and has led cloud Day-1/Day-2 deployments using Terraform for AWS GCC projects. His background includes cybersecurity-focused roles driving vulnerability assessments, patching programs and coordinating penetration tests to turn consultant findings into operational controls. James is data-driven about operational efficiency, automating deployment and maintenance tasks while producing clear runbooks and knowledge-transfer materials for cross-functional teams. Comfortable both on-prem and in cloud, he’s equally practiced in project delivery, incident response and long-term platform refreshes—a mix that makes him reliable during high-stakes maintenance windows. Colleagues rely on him for pragmatic solutions that balance security, availability and operational simplicity.
13 years of coding experience
14 years of employment as a software developer
Bachelor of Information Technology (Honours) Information Systems Engineering, Bachelor of Information Technology (Honours) Information Systems Engineering at Multimedia University
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Contributions:17 commits, 1 PR, 4 pushes in 11 months
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James Fong - Infrastructure Support Engineer at Thoughtworks