James Garcia
Director In Customer Success at GitHub
Austin, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolJames Garcia is a customer-success and developer-experience leader with 10+ years of experience helping organizations adopt and extract value from the GitHub platform. As Director in GitHub’s Customer Success organization, he builds cross-functional learning channels, mentors teams, and designs data-driven models to scale technical knowledge and adoption. His background as an SCM architect and DevOps practitioner at HPE/HP gives him deep hands-on expertise across enterprise source control, CI/CD, and infrastructure integrations. He balances operational rigor with a people-first approach informed by a long habit of reading management and systems thinking books, and he’s known for making developer tools both usable and enjoyable. Based in Austin, he brings a blend of technical craftsmanship and organizational design to help engineering teams deliver faster, with measurable impact.
10 years of coding experience
12 years of employment as a software developer
Bachelor of Science (B.S.), Computer Engineering, Bachelor of Science (B.S.), Computer Engineering at University of Nebraska-Lincoln
Github Skills (43)
probot10
rally10
linux10
linux-kernel10
kernel10
linter9
super-linter8
gitbook7
javascript7
docsify7
ruby7
conversations7
graphql6
python-bindings6
backup6
Programming languages (8)
Github contributions (5)
colossus9/colossus9
Jun 2020 - Sep 2021
Contributions:5 commits, 4 pushes, 3 branches in 1 year 3 months
colossus9/dotfiles
Mar 2017 - Sep 2024
Contributions:1 release, 15 pushes, 3 branches in 7 years 7 months
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