Summary
James Gauld is a seasoned Sr. Configuration Analyst and learning technologist with over two decades of experience blending visual communication, instructional design, and systems administration for global clients across finance, pharma, retail, and insurance. He has led complex LMS migrations and agile configuration sprints, serving as a strategic advisor to senior leadership while administering cloud learning platforms for thousands of users worldwide. Known for bridging design and technical implementation, James creates scalable learning solutions—authoring in Storyline, Captivate and Lectora—and codifies system best practices to streamline Tier 1–2 support. An entrepreneurial former principal who has managed multi‑disciplinary teams and FDA advisory deliverables, he brings a rare mix of creative UX, project management, and hands‑on technical stewardship to learning and training programs.
11 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.S.) Industrial and Product Design, Bachelor of Science (B.S.) Industrial and Product Design at Kent State University