James Hamil
Service Engineer Lead at Microsoft
United States
Summary
🤩
Rockstar🎓
Top SchoolJames Hamil is a Service Engineer Lead with around six years of software engineering experience, blending full-stack development, cloud (Azure) expertise, and applied ML to solve customer-facing challenges. At Microsoft he led North American engineering efforts across multiple continents, delivering 100% on key metrics while driving tools that automate onboarding, code conversion, API validation, sentiment visualization, and document tracking. He’s resolved 1,500+ Azure support tickets, contributing to over $1.2M in support deflection, and previously built a sentiment-analysis CNN during an Azure ML internship. Comfortable bridging technical execution and vendor management, James excels at turning recurring operational pain points into developer-facing tooling that speeds delivery. He seeks roles that push technological boundaries and favor creative problem-solving.
5 years of coding experience
1 year of employment as a software developer
Bachelor's of Science, Computer Science, Bachelor's of Science, Computer Science at University of Virginia
English, French
Github Skills (5)
azure10
microsoft-azure10
microsoft10
architecture8
documentation6
Programming languages (1)
Github contributions (5)
James-Hamil-MSFT/azure-docs
Aug 2020 - Aug 2020
Open source documentation of Microsoft Azure
Contributions:1 push in 1 day
azuremicrosoft-azuremicrosoft
Azure/azure-content
Aug 2020 - Jul 2022
Contributions:11 commits in 1 year 10 months
microsoftcentermicrosoft-azureazure
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