James Hawkins is a Senior Systems Administrator with seven years in the game server hosting industry, currently leading systems at Shockbyte after progressing from support and developer roles to IT Manager and now senior technical leadership. Based in Cambridge, he combines hands-on incident management and development experience with operational ownership of large-scale game hosting infrastructure. His tenure at a single fast-moving company highlights deep product and platform knowledge, a knack for stabilizing high-demand services, and rapid internal progression. James also spent time supporting performing arts education during a gap year, reflecting strong communication and cross-disciplinary collaboration skills beyond pure IT. He is pragmatic, customer-focused, and experienced in turning operational challenges into repeatable processes that improve uptime and player experience.
7 years of coding experience
5 years of employment as a software developer
A Level Drama Psychology Computer Science, A Level Drama Psychology Computer Science at Hills Road Sixth Form College
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