James Higgs
Technical Analyst 3, Performance & Infrastructure at Oracle
Los Angeles Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolJames Higgs is a versatile front-end developer and technical support engineer with 13 years of experience building responsive React interfaces and troubleshooting complex Cloud/SaaS integrations. Currently a Technical Analyst at Oracle, he blends incident analysis, APM data investigation, and product knowledge creation to drive post-sales reliability for enterprise customers. Previously at Rippling he resolved thousands of cases (95.6% CSAT), streamlined provisioning workflows, and served as a trusted escalation point for C-level clients and engineering teams. His volunteer work with Hack for LA highlights a civic-minded streak—building the county’s first Transit Demand Management calculator—and shows he contributes code reviews, testing practices, and Dockerized deployments. Comfortable across the PERN stack, SAML/SSO, and REST APIs, James pairs practical UI/UX craftsmanship with a knack for turning operational telemetry into actionable fixes.
13 years of coding experience
7 years of employment as a software developer
Associate of Arts - AA Sociology, Associate of Arts - AA Sociology at University of California, DavisBachelor of Arts (B.A.) Sociology, Bachelor of Arts (B.A.) Sociology at Hunter College
Github Skills (13)
editing10
editor6
rails-gem4
rails3
testing3
ruby-on-rails3
react2
ruby2
man-in-the-middle2
css2
html1
typescript1
nextjs1
Programming languages (2)
Github contributions (5)
higgis/dotfiles
May 2013 - May 2013
Contributions:2 commits in 1 day
madebymany/sir-trevor-js
Oct 2012 - Oct 2013
Rich content editing entirely re-imagined for the web
Contributions:4 commits, 1 comment in 1 year
editingeditorrich-content
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.