James Highsmith
Implementation Manager Program Manager Project Manager Seeking My Next Opportunity
Jacksonville, Florida, United States
Summary
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Top SchoolJames Highsmith is an implementation and program leader with 8 years of experience turning ambiguous product and operational challenges into scalable SaaS delivery programs. At Zillow he led cross-functional launches—most notably the national rollout of Showcase Video—managing beta programs, stakeholder alignment, SOPs, and go-to-market execution that produced 30% early adoption and multiple UX enhancements. He specializes in onboarding, sales enablement, and building repeatable processes that reduce friction and accelerate product adoption across Product, Engineering, Legal, Marketing, and Customer Success. Known for navigating fast-paced, ambiguous environments, he combines hands-on operational rigor with customer-facing empathy from earlier roles in sales and support. Based in Jacksonville, FL, he’s actively exploring roles where he can scale customer delivery and operational excellence for SaaS organizations.
7 years of coding experience
Associate of Science - AS, Business Administration and Management, General, Associate of Science - AS, Business Administration and Management, General at College of Coastal GeorgiaBachelor of Business Administration - BBA, Marketing Business Administration and Management, General, Bachelor of Business Administration - BBA, Marketing Business Administration and Management, General at Brenau University
Github Skills (40)
pytorch10
blueprint10
npm-package10
prisma10
outbound10
jamstack10
static-site10
graphql10
endpoint10
apollo10
react10
javascript9
sass9
deep-learning9
netlify-cms9
Programming languages (5)
Github contributions (5)
oslabs-beta/Yodelay
Dec 2019 - May 2020
Your preferred gRPC endpoint testing tool. Making sure your outbound 🗣️ ‘yodelay’ returns the ‘IiiOoo’ 📣 that you expect
Contributions:118 commits, 52 PRs, 33 pushes in 4 months
golangreturnsoutboundtestinggrpc
JamesHighsmith/barstool-fullstack
Mar 2020 - Apr 2020
Contributions:6 PRs, 17 pushes, 3 branches in 26 days
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