James Knight - Customer Innovation Lead

James Knight

Customer Innovation Lead

Phoenix, Arizona, United States

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Summary

👤

Senior

🎓

Top School

James Knight is a principal strategist and seasoned founder with 11+ years building products, teams, and customer-centered innovation programs across startups and Google. He blends hands-on engineering (founding engineer at Zipline, Android contributor to the widely used ODK Collect) with applied psychology—pursuing advanced studies in Industrial & Organizational and Positive Organizational Psychology—to design workshops and interventions that catalyze breakthrough strategy. At Google he leads high-impact strategy and Design Sprint–based engagements that surface multimillion-dollar AI and cloud opportunities for strategic partners. He scaled NoNerds.com to 35 people and $3M ARR, then transitioned to advising while continuing to lead client work, demonstrating both operator grit and repeatable product delivery. James pairs cognitive neuroscience and mythopoetics with proven facilitation structures to create the “Golden Bridle”—a pragmatic framework for taming complex, ambiguous challenges. Based in Phoenix, he is as comfortable refactoring Android testing libraries as he is coaching leadership teams through creative transformation.

11 years of coding experience

15 years of employment as a software developer

Master of Science - MS Industrial and Organizational Psychology, Master of Science - MS Industrial and Organizational Psychology at Arizona State University

Graduate Studies in Computer Science, Graduate Studies in Computer Science at Georgia Institute of Technology

Doctor of Psychology - PsyD Positive Organizational Psychology, Doctor of Psychology - PsyD Positive Organizational Psychology at Claremont Graduate University

Bachelor of Arts (B.A.) Mathematics, Bachelor of Arts (B.A.) Mathematics at Barrett, The Honors College

Spanish, English, French

Github Skills (8)

unit-testing10

javas10

android-test10

android-testing10

robolectric10

android10

java10

data-collection9

Programming languages (4)

TypeScriptJavaObjective-CHTML

Github contributions (5)

getodk/collect

Jul 2017 - Mar 2018

ODK Collect is an Android app for filling out forms. It's been used to collect billions of data points in challenging environments around the world. Contribute and make the world a better place! ✨📋✨

Role in this project:

Mobile Developer (Android)

Contributions:31 PRs, 217 comments, 10 issues in 8 months

Contributions summary:James primarily contributed to the `ODK Collect` project, focusing on updating and improving the testing libraries. They modified several Java files related to widgets, location services, and other core functionalities of the Android application. The changes include refactoring widget interfaces, removing redundant calls, and adding more robust tests for various widgets, enhancing the application's reliability and maintainability.

challengingmhealthdata-collectionpointsmobile-data-collection

GradientNYC/gradientnyc.github.io

Jul 2015 - Jan 2021

Contributions:18 pushes, 1 branch, 1 comment in 5 years 7 months

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