Summary
James Mathison is a Senior ServiceNow Developer with a decade of hands-on experience architecting and delivering over 10 end-to-end ServiceNow implementations for Fortune 50 enterprises, government agencies, and mid-market customers. He combines deep platform knowledge across ITSM, ITBM, CSM, Domain Separation and Service Portal with practical integration and upgrade experience from roles at Zoom, Rego Consulting, and the University of California. Comfortable in Agile/Scrum environments, James balances configuration and custom development while acting as a subject-matter expert and technical lead. Outside of ServiceNow he experiments with home automation and microcontrollers, and is actively expanding his cloud and container skills (AWS, GCP, Azure, Docker, Kubernetes) while learning JavaScript, C++ and Go—bringing a systems-minded, maker’s curiosity to enterprise service delivery.
10 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (B.A.) Political Science and Government, Bachelor of Arts (B.A.) Political Science and Government at University of California, Davis
Bachelor of Arts (B.A.) Political Science and Government, Bachelor of Arts (B.A.) Political Science and Government at Santa Rosa Junior College
English, Spanish