James Millsap is a Sr. Onsite Support Engineer and U.S. Marine Corps veteran with nine years of IT experience delivering VIP-level support, endpoint management, and compliance-driven solutions across multi-site enterprise environments. He pairs hands-on expertise with Microsoft 365, Intune, ServiceNow, Active Directory and MDM platforms to keep C-suite technology seamless while driving measurable efficiency gains like global laptop refreshes and reduced downtime. Comfortable in both field and corporate settings, he has executed large migrations and asset lifecycles with a focus on NIST and SOC 2 alignment, cutting costs and improving first-time resolution rates. Armed with advanced degrees in cybersecurity and MIS, he bridges technical depth and operational discipline, often serving as the single point of contact for complex executive technology needs. What sets him apart is a mission-driven, process-oriented approach honed in the military that consistently converts high-pressure incidents into repeatable, auditable outcomes.
9 years of coding experience
1 year of employment as a software developer
Master of Business Administration - MBA Management of Information Systems, Master of Business Administration - MBA Management of Information Systems at DePaul University
Master of Science - MS Cybersecurity Focus in Networking and Infrastructure, Master of Science - MS Cybersecurity Focus in Networking and Infrastructure at DePaul University Jarvis College of Computing and Digital Media
Bachelor of Science - BS Computer and Information Systems Security/Information Assurance, Bachelor of Science - BS Computer and Information Systems Security/Information Assurance at DeVry University
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James Millsap - Sr Onsite Support Engineer at Feuji