Summary
James Pappenattick is a software developer with 11 years of hands-on experience bridging systems administration, customer success engineering, and cloud-native software development. He’s currently at SAS after helping customers and developers troubleshoot a complex Customer Data Platform at Twilio by writing server-side code, running cross-cloud SQL against Athena/BigQuery/Snowflake, and maintaining public docs to reduce ticket volume. Comfortable across AWS, VMware, PowerShell, Ansible, and Terraform, he’s migrated Exchange environments, automated multi-environment tasks, and acted as the go-to troubleshooter on critical incidents. With a BS in Computer Networks and Cybersecurity and background in network security and desktop support, he blends operational security awareness with developer-centric problem solving. James is sharpening programming and DevOps skills, bringing a pragmatic, automation-first approach to reduce toil and speed resolution.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Science - BS, Computer Networks and Cybersecurity, Bachelor of Science - BS, Computer Networks and Cybersecurity at University of Maryland Global Campus
Bachelor of Arts - BA, Religion/Religious Studies, Bachelor of Arts - BA, Religion/Religious Studies at University of Oklahoma