Summary
James Riall is a software engineering manager based in London with nine years of experience building reliable, data-driven systems for scale, currently leading Monzo’s Workforce Management tech squad that supports 3,000+ operations staff for over 10M customers. He combines people leadership of a 10-engineer team with hands-on technical ownership of demand forecasting, scheduling, and task routing systems. Previously he led product growth engineering at GoCardless—improving experimentation lifecycles and data pipelines for 75,000+ merchants—and shipped data-heavy web products at Phantom for clients like Google and DeepMind. Comfortable across frontend and backend stacks (TypeScript, React, Rails, Python, GCP), he champions pragmatic architecture and developer velocity, having driven framework migrations and internal tooling improvements. Known for mentoring engineers and promoting career progression, he brings a background in client-facing roles and product strategy that informs how technical choices impact users and the business.
9 years of coding experience
12 years of employment as a software developer
BA History, BA History at Queen Mary University of London