James Tyack
Senior Engineering Manager - Learner Success (In-Course Learning & Generative AI Tutor)
San Jose, California, United States
Summary
👤
Senior🎓
Top SchoolJames Tyack is a seasoned engineering leader with 12 years of experience building high-performing teams and scalable systems across growth, integrations, and large-scale data platforms. Currently leading Coursera’s Core Learner Experience and a Generative AI Coach, he blends product-minded engineering with applied AI to personalize in-course learning. James has a track record of driving rapid experimentation, remote-first operating systems, and resilient platform improvements at companies like PagerDuty and Zignal Labs, often rolling up his sleeves on complex data and search stacks. He pairs technical depth in distributed systems, real-time pipelines, and AI-enabled UX with people-first management—hiring, mentoring, and institutionalizing best practices. An MBA from Illinois and a background in semantic web and big-data architectures give him a rare mix of strategic business insight and hands-on engineering chops.
12 years of coding experience
20 years of employment as a software developer
BSc 1st Class Honours Software Engineering, BSc 1st Class Honours Software Engineering at Nottingham Trent UniversityMaster of Business Administration - MBA Business Administration and Management General, Master of Business Administration - MBA Business Administration and Management General at Gies College of Business - University of Illinois Urbana-Champaign
English, Spanish, Danish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (33)
mass10
assistive-technology10
zeal10
focus10
portal10
accessibility9
transit9
barrage9
lucky-framework9
wcag9
react4
tracks3
sql2
api2
padding1
Programming languages (4)
Github contributions (5)
UnlockedLab/unlockphilly
Apr 2014 - Jun 2019
Elevating accessibility on and around mass transit
Contributions:322 commits, 13 PRs, 46 pushes in 5 years 3 months
lucky-frameworka11yportalzealwcag
jamestyack/bikesharedash-api
Nov 2015 - May 2016
Contributions:6 PRs, 7 pushes, 3 branches in 5 months
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