Summary
James Wallace is a seasoned program manager and delivery lead with nearly two decades of cross-functional experience driving customer outcomes, revenue growth, and scalable program management practices across Fortune-tier and studio environments. Currently PMO Portfolio Director at Stellar Elements and Program Manager & Delivery Lead for Amdocs’ Southeast region, he blends product marketing instincts with hands-on delivery governance to align development, operations, and support teams while codifying lessons and evolving service offerings. He has a track record of scaling teams, improving customer satisfaction, and operationalizing tools and processes—from rearchitecting ML delivery lifecycles to launching mobile apps and global supply-chain initiatives. Certified ScrumMaster and Pragmatic Marketing Level Three credentialed, James pairs strategic vision with an ability to learn on the fly (he’s also an Apple Certified Macintosh Technician). Based in Atlanta, he brings a creative curiosity—reflected in past pursuits like cartography, music production and photography—that informs practical, user-focused solutions.
9 years of coding experience
11 years of employment as a software developer
Bachelors of Business Administration, Marketing & Real Estate, 3.3, Bachelors of Business Administration, Marketing & Real Estate, 3.3 at Georgia State University - J. Mack Robinson College of Business