Summary
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Rockstar🎓
Top SchoolJames Weber is a multilingual customer success and sales leader with 9 years of experience at Automattic, where he has built and scaled SDR teams, led customer success efforts, and driven a 100% increase in sales revenue. He combines hands-on technical fluency with CMS platforms like WordPress and WooCommerce with practical AI tooling to optimize outreach and prospect qualification. As a founding SDR and long-time team lead, he codifies operational best practices, mentors distributed teams, and consistently exceeds KPIs for outreach and bookings. His background in web development and bilingual work in Japanese/English gives him a rare mix of product empathy, technical troubleshooting, and cross-cultural communication that improves onboarding and long-term client success.
9 years of coding experience
3 years of employment as a software developer
Bachelor's degree, International/Global Studies, Bachelor's degree, International/Global Studies at University of Wisconsin-Milwaukee
Spanish, Japanese, French