James Westbury is a Senior Site Reliability Engineer with a track record of making complex, high-stakes systems reliable across finance and large-scale cloud platforms. He has driven major migrations to IaC-driven Kubernetes, streamlined release processes, and built observability and incident systems that cut response times and cognitive load for thousands of engineers. At Dropbox he engineered chaos testing and an incident management service in Go that slashed latency, and at G-Research he reduced manual release checks and halved action-item age through targeted dashboards. His early AWS experience supporting hundreds of thousands of hosts and building automation for cross-team on-call engagement gives him deep operational instincts for distributed systems. A BA in English uniquely strengthens his ability to translate technical complexity into clear guidance and mentorship, which he’s used to grow junior engineers and lead remote teams. He combines pragmatic scripting and cloud expertise (Python, Go, IaC, CI/CD) with a penchant for creative, security-conscious solutions in constrained environments.
3 years of coding experience
15 years of employment as a software developer
Bachelor of Arts (B.A.) English Language and Literature, Bachelor of Arts (B.A.) English Language and Literature at Western Washington University
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James Westbury - Senior Site Reliability Engineer at Gusto