James Wiles
English Teacher at Columbia English Language School
California, United States
Summary
👤
Senior🎓
Top SchoolJames Wiles is an experienced customer-focused professional with nine years blending education, customer support, and product operations across California and international study in industrial design. Currently an English teacher, he applies UX-first thinking, metrics-driven decision making, and MVP principles to design engaging learning experiences tailored to individual student needs. Previously he led customer support and cross-functional coordination at BloomSky, where he built internal tools, ran agile rituals, and translated stakeholder requirements into actionable roadmaps. He is comfortable interfacing with engineering, product, and UX teams to groom stories, manage risks, and drive delivery while keeping end-user outcomes front and center. James’s background in industrial design informs a human-centered approach to both classroom instruction and operational process design. Colleagues rely on him for clear communication, pragmatic prioritization, and steady execution under pressure.
9 years of coding experience
4 years of employment as a software developer
San José State UniversityIndustrial design, Industrial design at Hochschule DarmstadtProgramming languages (2)
Github contributions (5)
allenstetson/saintKillianAlexa
Jul 2019 - Aug 2019
Alexa skill for St. Killian Parish, MV
Contributions:31 commits in 1 month
alexa-skillalexa
lemonsharktooth/Alt_Assignment
Nov 2016 - Nov 2016
Contributions:3 pushes, 1 branch in 1 day
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