James Wolff is a results-driven Patient Care Coordinator with 12 years of cross-industry experience blending frontline customer service, operations management, and technical problem-solving. He rose rapidly through restaurant leadership roles—creating Excel and process-driven tools to improve forecasting, labor, and inventory—before transitioning to home medical equipment where he improved inventory loss by 35% and automated a weekly 3-hour task to 15 minutes using Visual Basic. Comfortable in field-facing roles and warehouse operations, James combines patient-focused delivery and equipment setup with behind-the-scenes data work and tech support, becoming the go-to resource for inventory and systems issues. He has a proven track record of building processes that scale under pressure, from managing multiple store operations during COVID-19 to ensuring timely deliveries for hospice and rehab patients. Based in Tulsa, Oklahoma, he brings a pragmatic, improvement-oriented mindset and a knack for turning repetitive work into reliable automation.
Contributions:266 pushes, 3 branches, 7 comments in 3 years 9 months
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