Jamie Cannone
Lead Analyst, Support & QA at SS&C Technologies
Danbury, Connecticut, United States
Summary
👤
Senior🎓
Top SchoolJamie Cannone is a detail-oriented Lead Analyst in Support & QA with 11 years of hands-on experience testing web and eCommerce platforms and ensuring smooth customer experiences across marketing, operations, and customer service teams. Skilled in manual website and mobile testing, test plan creation, regression and promotions testing, Jamie has a track record of preventing production issues through rigorous test documentation and cross-team process improvements. At SS&C and prior roles, they’ve led launch validations, coordinated deployments with vendors, and translated customer-reported issues into actionable fixes. Notably, Jamie has improved team productivity by implementing issue-tracking workflows and training large teams, reducing email-driven errors and recurring defects. Based in Danbury, CT with a BA in Psychology, they combine analytical rigor with strong communication to bridge technical and non-technical stakeholders.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Arts, Psychology, Bachelor of Arts, Psychology at Southern Connecticut State University
English
Github Skills (8)
bioinformatics9
3d-structure9
3d8
classification7
python7
docker7
database-management4
webserver2
Programming languages (2)
Github contributions (5)
BGSU-RNA/alignment-server-dev
Jun 2015 - Jan 2019
Development of "alignment server" in conjunction with the Gutell Lab at UT-Austin.
Contributions:1 PR, 21 pushes in 3 years 7 months
labalignmentaustinut-austin
BGSU-RNA/RNA-3D-Hub
Oct 2015 - Jan 2019
Resources for RNA Structural Bioinformatics: RNA 3D Motif Atlas, RNA Non-redundant Lists, RNA Structure Atlas
Contributions:16 PRs, 411 pushes, 16 branches in 3 years 4 months
3dbioinformatics
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